iSMART connects with local CAD, RMS, and other data systems to automatically generate real-time situational awareness and key performance metrics.

iSMART's automated translation engine effectively identifies, normalizes, qualifies, and translates complex information into actionable insights. By utilizing current data streams, local public safety objectives and business rules, historical activity levels, and best practice protocols, iSMART provides a clear understanding of the current environment and potential future issues. This process enables users to respond effectively to existing and emerging threats in real time.

iSMART is accessible through a web interface and can be hosted locally or in a secure cloud environment, depending on the customer's needs and requirements.

The short answer:

Powerful Decision Support

The long answer:

ISMART empowers users to swiftly recognize and understand the dynamics of crime trends in real time, considering both temporal and spatial factors. The system continuously streams vital strategic and tactical information regarding criminal activity and key performance indicators, utilizing multidimensional displays, charts, maps, visual cues, and color-coded alerts. iSMART features visually interactive gauges that provide meaningful context and enable comparative analysis in a user-friendly format, allowing users to interpret data effortlessly. More importantly, it supports the development of targeted response strategies for emerging and ongoing issues, instilling confidence in its effectiveness. The visual displays and business rules are fully customizable, ensuring iSMART aligns with agency goals and priorities.

The system alerts users to current problems and anomalies, empowering agencies to take control and enabling agencies to take charge and formulate precise response strategies for potential, developing, and ongoing challenges. Users can monitor and manage the alignment of crime prevention activities with identified issues, directed patrols, problem-solving efforts, and community engagement metrics, and evaluate the effectiveness of their crime prevention strategies.

Users can track and manage the coordination of crime prevention initiatives with identified issues, directed patrols, problem-solving efforts, community engagement, outcomes, and effectiveness of crime prevention strategies.

Structured drill-down navigation effectively guides users in identifying, understanding,  and addressing various problems or potential issues. Users may start with a broad overview of the situation, which is then segmented into smaller, manageable pieces, aiding their understanding of how these elements interact and what is happening, where, and when. This process provides meaningful context, making it easier for users to obtain the answers they need for making important decisions about crime prevention, quality-of-life issues, deployment, and resource allocation.

Whether users are senior managers needing information for strategic planning, crime analysts looking to connect the dots,  or tactical users needing operational summaries, SMART caters to all these needs. With a flexible and interactive storytelling drill-down approach alongside actionable tactical summary views, iSMART delivers the answers that decision-makers require quickly and effectively.

Managing What Matters

ISMART'S color-coded visual alert and alarm system is a powerful tool designed to help agency managers identify key performance areas experiencing significant deviations from normal activity levels or expected results. The system utilizes a straightforward color scheme to indicate the status of agency goals, deviations, and the severity of abnormalities, allowing managers to pinpoint and address potential issues quickly.

• All green indicates good performance.  

• Yellow alerts signal that attention is needed to address developing problems to shape outcomes.  

• Red alerts indicate prompt action is required to deal with undesirable outcomes.

The iSMART engine integrates a knowledge portal with best practices, progressive policing logic, business rules, and local preferences to create a powerful and practical decision support system. 

*Activity Displays and Business Rules are Customizable to Fit Agency Needs

iSMART has played a crucial role in achieving an unprecedented and sustained reduction in crime levels, which has coincided with significant productivity increases. iSMART is an invaluable resource for law enforcement agencies aiming to: 

• Reduce crime

• Improve community collaboration and satisfaction

• Increase situational awareness

• Enhance organizational and operational decision-making 

• Deploy resources effectively, targeting areas and times of greatest need

• Measure key performance indicators and outcomes 

• Focus on what truly matters

• Maximize productivity and enhance performance

• Increase agency agility