IRMC

identifies ongoing opportunities for executing agency strategy while optimizing available resources & expanding service levels like never before

EMERGENCY 9-1-1 AND ROUTINE SERVICE DEMANDS CAN EASILY OVERWHELM RESOURCES AND LIMIT THE AGENCY’S CAPACITY TO MERELY SERVICING RATHER THAN PREVENTING AND SOLVING SECURITY PROBLEMS.

For this reason, effectively balancing contending workload demands, managing bottlenecks and performance shortfalls that impact resource levels, and focusing resources on agency priorities are important functions for agencies of all sizes, and mission-critical for agencies with staffing shortages. It was with these challenges in mind that we developed IRMC.

IRMC helps users to:

  • Get up to the moment information about current resource capacity, use, and availability

  • Gain objective and timely insights into agency performance metrics

  • Achieve greater control over agencies resources and resource allocation

  • Better manage dynamic workload demands and bottlenecks that impact performance

  • Deconflict and prioritize the use of agency resources

  • Monitor current performance activities in relation to agency objectives and strategies in real-time

  • Identify, utilize idle and redirect misaligned resources in real-time

Key Benefits:

  • Optimize the use of limited resources

  • Match the available resources with the needs of the organization to achieve agency goals.

  • Close the performance gap between strategy and execution

  • Increase agency performance and productivity

  • Cut costs and extend the reach of available resources